Terms & Conditions

1. General

• These Terms apply to all users of the Ricky's Bees website and customers purchasing our products.
• We reserve the right to update these Terms at any time.

2. Products

We specialise in natural honey products sourced from Victoria.

• All products are subject to availability
• We make every effort to ensure accurate product descriptions
• Natural products may vary in colour, texture and flavour due to seasonal and floral differences

3. Orders & Pricing

• All prices are listed in AUD (Australian Dollars)
• Prices may change without notice
• Orders are confirmed once payment has been successfully processed
• We reserve the right to cancel or refuse any order

4. Payment

We accept secure payments via trusted third-party providers (e.g., Shopify Payments, Stripe, PayPal).

We do not store your payment details.

5. Shipping

Shipping is handled according to our Shipping Policy (see below).

6. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy (see below) and Australian Consumer Law.

7. Australian Consumer Law

Nothing in these Terms excludes your rights under the Australian Consumer Law (ACL).

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

8. Intellectual Property

All content on this website (including branding, images and text) is the property of Ricky's Bees and may not be used without permission.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect or consequential loss
• Our liability is limited to the purchase price of the product

10. Contact

Ricky's Bees

Email: sales@rickysbees.com.au

Location: Victoria, Australia